Getting Started with Your New Device

Ready to set up your new university-managed computer?

Great, get started with the information below! 

Due to the global supply chain, expect significant delays on certain devices and accessories. Please plan accordingly and consider alternatives, when possible.

Welcome to your New Computer!

When you receive your new laptop, initial setup is easy. First, make sure you have a myNortheastern account and have claimed it, then follow these simple steps to log in and enroll your new computer.

Get to Know Your Laptop

Find out more about new computer, including the powerful features and productivity tools that come with it, and tips and tricks for making the most of it.

Set Up Your Desktop Experience

If you also purchased one of the optional kits for your computer, you can combine these accessories with your laptop for a desktop-like experience. Walk through a guide for setting up your peripherals.

Get Support


Receive device support from the ITS Service Desk.

Via email, via chat, or by phone.

Call 617.373.4357 or learn more details on ways
to get answers to your tech questions.

Connect To Tech



Your go-to resource for all things technology
at Northeastern University.